Eaton Dapussee is discussing:

"Our guests' experience is a top priority at Firehouse Subs and we're saddened to say that this guest was not treated with the heartfelt service we expect at one of our restaurants," said Firehouse Subs.

So, I guess when they ask my name I am now forbidden from using "Ching Chong"? What about my rights?

For the record, my food was stolen by a high school punk at a Firehouse Subs. His name was not hte same as mine but when they called my name, which is a very common name, this guy took my food. The manager made me another sandwich and gave me a card for a free sub in the future but that was it. I would have booted that punk out of the store forever if it were up to me. From that point on, I use a pseudo-name which is very unique, but now I want to use Ching Chong.